If you need additional assistance, please email our conference team, at firstname.lastname@example.org. Becky, Darlene, Jeanine, and Sarah are ready to help answer any questions!
Q: What meals are included?
A: Monday – afternoon break, evening light hors d’oeuvres. (Lunch is on your own.)
A: Tuesday – continental breakfast, morning break, buffet lunch.
Q: I have a severe food allergy.
A: Please contact our conference team directly so we can connect with the convention center chef.
Q: Can I sign up a group? / I have a team of 10+ people; is there a different way for me to sign up?
A: All participants must be registered individually on the online form. If you have signed up a large group of participants and want to confirm your group, please email our conference team.
Q: Why is my registration pending?
A: All registrations are pending until your payment has been received and processed. If paying by credit card, you will receive a confirmation upon a successful payment. If paying by check, you will receive a confirmation upon our receipt of the check or PO. Any registrations without payment or PO within 15 days will be canceled and charged the 10% cancelation fee.
Q: Can I register with a PO (Purchase Order)?
A: Yes, if you intend to submit a PO, please use the “Pay by Check” option before submitting. We require schools to submit POs if they plan to pay by check. Please scan and email you PO to our conference team. or fax to: 1-877-849-7052.
Q: I am registering a team – can I submit one PO or do I need to submit one for each individual?
A: You can submit one PO for multiple registrants. Please make sure the registrants are named on the PO.
Q: When will my school be invoiced?
A: You should have received an invoice via email when you registered. If you did not, or can not find it, please email our conference team or call 207-773-0505. The invoice is sent to the email listed on the registration form. Registrations are pending until payment has been received.
Q: I’m not sure who from my school will be attending the conference, but want to lock in the early bird rate and secure a definite number of registrations for my school. Can I do this?
A: No. Unfortunately we are no longer able to accept “TBD” registrants. Each registration must have a unique name and email address. Any duplicates will be removed. Names can be changed in accordance to our cancellation policy.
Q: Can I register for just one day of the conference?
A: No, we do not have any way to track if participants are attending one or two days.
Q: I will be joining the conference late or leaving early – can I get a discounted rate?
A: No, there is no discount for arriving late or leaving early.
Q: I made a mistake on my registration. How do I fix it?
A: Email our conference team; include the name on the registration name, school, and necessary edits.
Q: I need to update or make a change to my registration. How do I do this?
A: Email our conference team; include the name on the registration name, school, and necessary updates.
Q: I think I accidentally signed up twice!
A: Email our conference team; include the name on the registration name, school, and we will figure it out!
Q: Where should I stay overnight Monday night? Are there any special rates?
A: Up-to-date overnight accommodation information can be found on the conference details page.
Q: I am presenting at the conference; will I automatically have an overnight room?
A: No, presenters must secure their own overnight reservations.
Q: Where is the Four Points by Sheraton Norwood located?
A: 1 125 Boston Providence Turnpike, Norwood, MA 02062.
Q: Where do I park? Is it free?
A: Parking is on-site and free.
Q: My question isn’t listed above.
A: Email our conference team.