2019 CANCELLATION POLICY
Non-Emergency – If you cannot attend the conference you may transfer your registration to another attendee or request a refund. Refund requests for cancellations must be received via email by March 8, 2019. The full amount paid minus a 10% processing fee will be refunded. Transfers can be made, without penalty at any time, however we cannot guarantee name changes on materials after March 8, 2019. No refund will be issued for cancellations received after March 8, 2019, unless in accordance with the Emergency Policy below.
Emergency Refunds may be granted after March 8, 2019 if an attendee is unable to attend the conference due to the death of an immediate family member, hospitalization, or other extraordinary circumstance. Refunds will still be subject to the 10% processing fee. All emergency refund requests must be received no later than April 10, 2019.
All cancellations and requests for transfer must be sent in writing via email to Becky Vance.
FMI: For questions and additional information, email Becky Vance or call 207-773-0505.